Terms & Conditions Summary
Welcome to UK Matrix Solutions
By accessing www.matrixsolutions.uk, you agree to adhere to our terms and conditions, complemented by our privacy policy, governing your interaction with us via this website.
Website Use Guidelines
The content provided is for general information and may change without prior notice.
No warranties are made regarding the accuracy or completeness of information, and we are not liable for any inaccuracies or errors.
Any use of information or materials from this website is at your own risk, with the responsibility to ensure it meets your needs.
Website content, including design and graphics, is owned by or licensed to us, with reproduction restricted as per copyright laws.
Trademarks not owned by us but appearing on this site are acknowledged.
Unauthorized use of the site may lead to claims for damages or criminal charges.
We may include links to other sites for additional information, without endorsing these sites.
Links to our website require prior written consent from UK Matrix Solutions.
We operate as a private entity and are not affiliated with any government bodies.
Legal disputes under these terms are subject to the jurisdiction of relevant laws.
Disclaimer on Transaction Declines
We are not liable for losses or damages resulting from transaction declines due to exceeding preset credit limits agreed with our bank.
By engaging with our site, you accept these terms, ensuring a clear understanding of our mutual obligations.
Privacy policy
At UK Matrix Solutions, we are deeply committed to the protection and privacy of your personal information. Adhering to governmental data protection laws and GDPR, we ensure the highest standards of security and confidentiality in handling your documents and personal data.
Data Protection & Security
Our protocol involves stringent security measures, including data encryption and controlled access, to safeguard your information from unauthorized access or breaches. We handle your documents with utmost care, using them solely for legitimate purposes related to your application process.
Information Use & Sharing
The information you entrust to us is used exclusively for processing your application. It is our policy not to disclose any personal information to third parties unless mandated by law. After the completion of your application, we retain the documents only as long as necessary before they are securely disposed of, ensuring your privacy is maintained throughout and after the process.
Commitment to Confidentiality
Our commitment to your privacy is paramount. We have instituted robust measures to maintain the confidentiality of your personal information, emphasizing its use strictly for the intended purposes of your application.
By choosing UK Matrix Solutions, you are assured of a service that values your privacy and diligently complies with all relevant data protection regulations, guaranteeing the security and confidentiality of your data.
Refund policy
At UK Matrix Solutions, we are committed to delivering exceptional customer service and ensuring satisfaction with the comprehensive range of services we offer. As a service-based company, our expertise spans various facets of application assistance, including phone consultancy, which is an integral part of the personalized support we provide.
Refund Policy Overview
We wish to inform our clients that, given the nature of our consultancy and personalized assistance services, our policy does not accommodate refunds under any circumstances. This policy is crucial for maintaining the high standards of service delivery we are known for and for protecting the interests of both our clients and our business.
Service-Based Company Commitment
Our services extend beyond mere form-filling to include expert consultancy and guidance, ensuring that you benefit from our vast experience and knowledge in the field. Every service, including phone consultations, is tailored to meet your specific needs, reflecting our commitment to excellence and client satisfaction.
Understanding Our Terms
We urge all clients to carefully review our terms and conditions before making any commitments, as all sales are final. Our policy is designed with transparency in mind, to ensure you have a clear understanding of our operations and service commitments.
Customer Support and Assistance
If you have questions or need clarification regarding our refund policy or any other services we offer, please do not hesitate to contact us. Our dedicated customer support team is always here to assist you, aiming to resolve any concerns and provide the guidance you need.
Thank you for choosing UK Matrix Solutions. We value your trust and are dedicated to exceeding your expectations, leveraging our expertise to assist you every step of the way.
Important Service Notes
Express Service Charge
Please be aware that documents received within 48 hours of your appointment will classify your application as an express service. This entails an additional charge due to the expedited handling required to meet your deadline.
Application Form Validity
The application form prepared by us holds a validity of 6 months from the date of preparation. Should you need to use the form beyond this period, it will necessitate either self-preparation or re-engagement of our services for a new application, subject to the standard charges applicable to new applications.
Document Submission Policy
We kindly remind our clients that we do not accept physical document submissions at our registered address. All documents must be submitted electronically via email to ensure efficiency and security in processing.
Adherence to Regulatory Changes
It's important to note that any changes in rules by the Indian High Commission during your application process may significantly affect the requirements. Clients are required to comply with any updated regulations, which may involve submitting additional documents as part of their application. We are committed to guiding you through these updates to minimize any impact on your application process.
Your understanding and cooperation with these guidelines ensure a smooth and efficient service experience. Thank you for choosing our services, and we look forward to assisting you.
Copyright Ownership:
All intellectual property rights associated with the website www.matrixsolutions.uk, including but not limited to trademarks, trade names, patents, registered designs, and any other forms of intellectual property rights derived from the aesthetics or functionality of the website, are the exclusive property of the UK MATRIX SOLUTIONS LTD. These rights are protected by copyright laws and treaties around the world and all such rights are reserved.
Usage Restrictions:
By accessing and using the website www.matrixsolutions.uk, you acknowledge and agree to respect the intellectual property rights of UK MATRIX SOLUTIONS LTD. You are expressly prohibited from:
Copying, downloading, transmitting, reproducing, printing, or otherwise exploiting for any commercial purpose any material or content contained within the website without obtaining prior written consent from UK MATRIX SOLUTIONS LTD.
Engaging in any activity that infringes upon the intellectual property rights of UK MATRIX SOLUTIONS LTD or could harm the reputation of the company or the value of its intellectual property.
Intellectual Property Respect:
Your use of the website and its content grants no rights to you about our intellectual property rights, or that of third parties. You are granted a limited license only, subject to the restrictions provided in these terms, for purposes of viewing the material contained on this website.
Prohibition on Unauthorized Use:
Any unauthorized use of the material or content of this website is strictly prohibited and may constitute a violation of copyright and/or other intellectual property laws. UK MATRIX SOLUTIONS LTD reserves the right to take legal action against any individual or entity that violates its intellectual property rights.
Acknowledgment of Ownership:
By using the website, you acknowledge that all intellectual property rights in the website and its content remain with UK MATRIX SOLUTIONS LTD and that your use of such content is limited to personal, non-commercial purposes unless otherwise authorized by UK MATRIX SOLUTIONS LTD.
Contact for Authorization:
Should you wish to use any material from the website for purposes beyond the scope of this copyright notice, please contact UK MATRIX SOLUTIONS LTD for necessary permissions.
This copyright notice serves to protect the intellectual property of UK MATRIX SOLUTIONS LTD and ensures that its rights are preserved and respected by users of the website.
The Terms and Conditions herein are effective starting from March 25, 2021.