FAQs – Matrix Solutions OCI & Indian Passport Services
1. Who is the trusted agent for OCI applications in the UK?
Matrix Solutions has been assisting with OCI applications in the UK for over 8 years, ensuring a 100% success rate for applications we handle. Unlike free services that may misuse your documents, we use paid software for secure, guaranteed-pass OCI photo and signature formatting. If an application is rejected, we offer free reprocessing to fix any issues.
2. Why choose Matrix Solutions over free OCI services?
Many websites provide OCI assistance for free, but they often collect your documents for fraudulent activities. At Matrix Solutions, we ensure complete confidentiality and use professional paid software to ensure all documents meet official VFS and Indian Government standards.
3. How does Matrix Solutions protect my data?
We are Data Protection Licensed (ZB151833) and follow strict GDPR guidelines. Unlike many low-cost or free service providers, we never share, sell, or misuse your sensitive documents.
4. Can Matrix Solutions expedite my OCI application?
While we cannot control processing times at VFS or the Indian Government, we ensure:
✅ Error-free application submissions
✅ Pre-filled forms with guaranteed correct photos & signatures
✅ Appointment scheduling assistance
This reduces delays caused by errors, missing documents, or rejected photos.
5. What support does Matrix Solutions provide for OCI applications?
We offer end-to-end OCI assistance, including:
✅ Checking and formatting your photo & signature for compliance
✅ Ensuring all documents meet VFS & Indian Government requirements
✅ Providing pre-filled applications to avoid mistakes
✅ Booking your VFS appointment (if required)
6. How much does Matrix Solutions charge for OCI photo & signature correction?
We charge £25 for formatting your OCI photo & signature with a guaranteed pass, using our paid software. This eliminates the risk of rejection due to incorrect formatting.
Indian Passport Services FAQs
7. How can I renew my Indian passport in the UK?
Indian passport renewal requires:
✅ A completed online application form
✅ Your current Indian passport
✅ Proof of UK residency (BRP, visa, etc.)
✅ Additional documents (if applying for name/address change, lost passport, etc.)
Matrix Solutions helps with:
✅ Application form completion
✅ Document review to avoid rejection
✅ Appointment booking with VFS
8. What is the process for surrendering an Indian passport?
If you have acquired British citizenship, you must surrender your Indian passport and obtain a Surrender Certificate before applying for an OCI card. Matrix Solutions assists with:
✅ Application submission
✅ Document preparation
✅ Ensuring a smooth approval process
Duplicate Certificates & Apostille FAQs
9. How can I get a duplicate Naturalisation or Registration Certificate?
If your British Naturalisation Certificate is lost, stolen, or damaged, apply through GOV.UK:
✅ Fee: £400
✅ Processing Time: 3-6 months
✅ Application Form: Form NC - Apply Here
10. How do I get a birth certificate with both parents’ names?
For OCI or legal purposes, a full birth certificate (long form) is required. You can apply via GOV.UK:
✅ Fee: £11 per certificate
✅ Processing Time: 15 working days
✅ Application Link: Apply for Birth Certificate
11. What is an Apostille, and when do I need it?
An Apostille certificate verifies that your document is genuine for use abroad. It is required for:
✅ Marriage Certificates (for OCI or visa applications)
✅ Birth Certificates (for dual nationality, visas, or educational purposes)
✅ Naturalisation Certificates (for legal purposes)
12. How do I Apostille a Birth or Marriage Certificate in the UK?
Apply via the UK Foreign Office Legalisation Service:
✅ Fee: £30 per document
✅ Processing Time: Up to 10 working days
✅ Apply Here: GOV.UK Apostille Service
General FAQs
13. Is Matrix Solutions affiliated with the Indian Embassy or VFS?
No, we operate independently and specialize in consultancy services for OCI, Indian Passport Renewals, Surrender Certificates, and Apostille Services.
14. Do I need to visit VFS for my application?
For OCI & Passport applications, you must visit VFS for biometric submission, but children under 5 years old do not need to be present.
15. What if my application is rejected?
If your application is rejected for any reason, we reprocess your application for free until it is successfully approved.
16. Can I book a VFS appointment myself?
Yes, you can book directly via VFS Global. However, Matrix Solutions can handle the entire application process, including VFS appointment booking, to ensure a hassle-free experience.
17. Do you work with high-profile clients?
Yes, we have assisted Bollywood celebrities, IPL players, and business professionals with OCI, visa, and passport services. Our team ensures complete confidentiality and a VIP service experience.
📞 Need Help? Contact Matrix Solutions Today!
✅ Email: info@matrixsolutions.uk
✅ Call/WhatsApp: 07309081666
✅ Website: www.matrixsolutions.uk
Let me know if you need any refinements! 🚀
Where is the Indian High Commission located in the UK?
High Commission of India, London
Address: India House, Aldwych, London, WC2B 4NA
Consulate General of India, Birmingham
Address: 20 Augusta Street, Jewellery Quarter, Birmingham, B18 6JL
Consulate General of India, Edinburgh
Address: 17 Rutland Square, Edinburgh, EH1 2BB
Where are the VFS Centers located in the UK?
VFS Global operates several centers across the UK to facilitate visa applications. Here are the locations and their operational hours:
Belfast
Hours: Monday to Friday, 08:30 - 15:30
VFS Global - Indian Visa and Consular Application Centre Merrion Business Center, 58 Howard St, Belfast BT1 6PJ
Birmingham
Hours: Monday to Friday, 08:30 - 15:30
VFS Global - Birmingham 5 South Rd, Smethwick B67 7BN
Bradford
Hours: Monday to Friday, 08:30 - 15:30
VFS Global Visa Application Centre, Bradford N Parade, Bradford BD1 3HT
Cardiff
Hours: Monday to Friday, 08:30 - 15:30
19 Newport Rd, Cardiff CF24 0AA
Edinburgh
Hours: Monday to Friday, 08:30 - 15:30
VFS Global - Edinburgh 1 Rennie's Isle, Leith, Edinburgh EH6 6QT
Glasgow
Hours: Monday to Friday, 08:30 - 15:30
VFS Global India Central Chambers, 93 Hope St, Glasgow G2 6LD
Hounslow
Hours: Monday to Friday, 08:30 - 15:30
Address: Indian Visa and Consular Application Centre, First Floor – Part A Block, 50 Salisbury Road, Hounslow, TW4 6JQ.
Leicester
Hours: Monday to Friday, 08:30 - 15:30
VFS Global UK Leicester Centre C/OPeepul's Centre, Leicester Orchardson Avenue, Leicester, L E4 6DP
London Goswell
Hours: Monday to Friday, 08:30 - 15:30
Address: VFS Global Indian Visa & Consular Application Centre 142-148 Goswell Rd., London EC1V 7DU
Manchester
Hours: Monday to Friday, 08:30 - 15:30
VFS Joint Visa Application Centre - Manchester 50 Devonshire St N, Manchester M12 6JH
This FAQ aims to clarify our position, services, and policies, ensuring transparency and trust in our client relationships.